Very professional and helpful. Could only make it down to Victoria on Canada Day. Dustin Hofer was willing to have the dealership open for me, he had all the paperwork ready, and he had the roaming insurance agent meet me at the dealership to do the necessary. Very pleased with a clean and well-prepared vehicle. Can recommend this dealership. Dr. Jan Theron rated Five-star on 03 Jul 2017.
I walked in to check things out, walked out with a Volvo! The whole team was extremely friendly, professional, knowledgeable and most importantly for me, down to earth! Dustin is great and went above and beyond to make me feel at ease and supported. Angela was a superstar and incredibly competent and efficient. Well done and thanks JP Volvo team! Robyn Fila rated Five-star on 24 Jun 2017.
The Service department is all about customer service as well as top-drawer vehicle service. The Service Manager, Guy Dunlop, offered me his Volvo to use while mine was being worked on. The work was done quickly -- they're good with their scheduling. They test-drive your car to make sure everything is good and even wash it before handing it over. Michael Heydon rated Five-star on 02 Jun 2017.
We just purchased our first Volvo; it was love at first sight. Dustin is a great representative for the company. Enthusiastic and knowledgeable - he made us feel at ease and confident in our purchase. Angela made the financing process smooth and simple; we couldn't have asked for a better experience. From the GM to the vehicle detailer to the service manager everyone had a moment for an introduction and a handshake. Treena Grant rated Five-star on 02 May 2017.
My experience with Jim Pattison Volvo of Victoria was amazing. Honestly. Eliah was a great salesperson, caring and attentive and also very passionate about his job. He took the time to listen to what I wanted and needed. Dustin was also there to help as mine was not a standard transaction for them (I am on the lower end of the budget they typically deal with) and he was excellent at offering some different expertise with the whole transaction. They took the time to find a vehicle that was right for my situation. I would recommend you visiting this dealership and working with these professionals even if you think you may not be able to afford a Volvo! Jillian Horn rated Five-star on 23 Apr 2017.