Earls Kitchen + Bar
Downtown

1199 Government Street, Victoria

4.0

Website

Place Reviews

Our waiter Quinn was Amazing! As soon as my water glass needed filling, he was there! The atmosphere was fun and the food was good. Maria Ciardullo rated Five-star on 15 Nov 2018.
Absolute worst customer service experience. We had asked for a large table on a Saturday night and waited patiently for it (up to half an hour) even with the Host saying it should be 15-20 min. When all of us arrived the service was done well by the server - drinks and food were brought out in a timely fashion. When two of us went to the washroom, we came back to have my chairs taken away and added to another table (which was 2 before) so they could have a table for 3. I had to stand while eating my meal. A friend who arrived late was NOT allowed to stand or squeeze around us and was forced to leave along with others who did not have a seat. What was the worst was the Host was blaming the server and the server was blaming the host. It was very unprofessional. With all of us working in the customer service industry ourselves, we were absolutely appalled by the way the situation was dealt with. Will not be going back and will not recommend . Sydney McCabe rated One-star on 05 Nov 2018.
Great happy hour deals! The garlic fries were delicious and the pizza was also great. We really enjoyed the coconut prawns (not a fan of the dipping sauce). Carly W rated Five-star on 31 Oct 2018.
Typical Earl's. It is quite good food for a reasonable price.. Happy hour offers are great too.. The staff is always helpful and friendly.. The only recommendation to Earl's is to turn down the music, it is not a club atmosphere mike hertling rated Four-star on 25 Oct 2018.
Stopped here on a Holland America cruise. This is a busy place. Make your reservations ASAP. No problem getting a table for 6. It was about a 20 min wait. After we were seated however, the place filled up and there was a line down the street. I like restaurants that draw a crowd. Usually means the food is good. I was not disappointed. The fish and chips were incredible. D Bayer rated Five-star on 15 Sep 2018.